ORDERING UPDATE:
In anticipation of our reopening around the week of May 18th, we are now accepting orders by website. Orders will be shipped on a first-come, first-serve basis. Due to our limited staffing and working under COVID-19 regulations, you can expect delays of up to 2 to 3 weeks.
 
PHONE UPDATE:
We will not be able to answer your phone calls until further notice. We will try to remedy this as soon as possible.

CONTACT UPDATE:
If you need to reach us, the most effective way is by email at:
customerservice@eckraus.com  
You can expect a delay in response of up to 2 business days, but we will be making an effort to respond as quickly as possible.

PERSONAL NOTE:
I'd like to thank everyone for their patience during these difficult times. It is our goal to get things back to normal operations as quickly as possible. It is frustrating to us that we are unable to provide you with the quick service you deserve.

Best Wishes,
Ed Kraus

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